SiT! - Support Incident Tracker 3.65
Developed by The Support Incident Tracker Project, listed in Customer Support
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From PHPKode | 3.9 MB
From PHPKode | 3.9 MB
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Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
License type: GPL
Date added: 2 years, 6 months 22 days ago | Last updated: 1 year, 8 months 5 days ago
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Listing Files
sit_3.65sit-3.65lib
strings.inc.php- 27.1 KB
- 09/05/2011 00:51:10
- billing.inc.php
- 72.0 KB
- 09/05/2011 00:51:10
- ftp.inc.php
- 1.2 KB
- 09/05/2011 00:51:10
- mime.inc.php
- 9.8 KB
- 09/05/2011 00:51:10
timezones.txt- 8.3 KB
- 09/05/2011 00:51:10
- functions.inc.php
- 288.9 KB
- 09/05/2011 00:51:10
- soap_incidents.inc.php
- 3.7 KB
- 09/05/2011 00:51:10
- contract.inc.php
- 2.1 KB
- 09/05/2011 00:51:10
- defaults.inc.php
- 14.2 KB
- 09/05/2011 00:51:10
- sla.inc.php
- 9.3 KB
- 09/05/2011 00:51:10
- triggertypes.inc.php
- 22.7 KB
- 09/05/2011 00:51:10
- classes.inc.php
- 21.6 KB
- 09/05/2011 00:51:10
- incident.inc.php
- 28.0 KB
- 09/05/2011 00:51:10
magpierss
rss_utils.inc- 2.0 KB
- 09/05/2011 00:51:10
- rss_parse.inc
- 19.2 KB
- 09/05/2011 00:51:10
- CHANGES
- 1.1 KB
- 09/05/2011 00:51:10
