iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!

Features of iKode Service Desk:
- Easy to install and use
- 100% web-based
- Works in multiple OS
- Self-service system
- Email synchronization
- Smart assignment logic
- Ticket escalation
- Elaborate Reports
- Light the avatar
- Full customization
- And much more...